Service Desk Engineer_Bangalore

Job Description:

·         2-3 years of Service Desk experience with good technical knowledge on desktop and peripherals.

·         Good understanding and troubleshooting knowledge on windows desktop and Microsoft products ( MS Office, Abode, SCSM, Visio, SCCM) browser support on  IE, Google & Fire Fox.

·         Banking application support is an added advantage like Cards system, CRM, ERP, Right Fax,

·         Familiar with features of windows Vista,7 & 8 OS platform(Registry changes, running Script , MBSA reading, OS, etc)

·         User management on Blackberry 10

·         Troubleshooting Printers, Scanners and hardware support.

·         Basics of network infrastructure and support.

·         Good written and oral Communication skills

·         Excellent customer service and quality assurance skills

·         Computer Science Degree or equivalent experience.

Job Mode - Permanent

Location _Bangalore

Positions vacant:7

Note: Need excellent communication skills. Also good technical experience